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Customer Don’t Always Know Best

Courtesy of John Greenwood, JNJ Farms, Macomb IL

SPIN farmers know the value of market research, but more than one has found out that people don't actually buy what they say they will. John Greenwood of JNJ Farms in Macomb IL says, "People will say they want heirloom tomatoes but when they see them in odd shapes and real thinned skinned, they will often buy the hybrid varieties first. I have tried this at market putting mortgage lifters next to big beefs and will sell out of big beefs 1st. I am not saying you can’t sell heirlooms, I am saying grow what your local market wants."

When Marcus Riedner of Happiness By The Acre in Calgary, surveyed his customers they said they buy salad greens. He developed a salads-only CSA, but many who said they'd guy it didn't. The lesson is to not bet the farm on on new product.


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